Terms of service

TERMS OF SERVICE

Last updated: May 2026

Welcome to Tressa. By accessing or using our website (mytressa.com), you agree to be bound by these Terms of Service.

1. ABOUT US
Tressa is operated by [YOUR-COMPANY-NAME], headquartered at 13 Rue la Boétie, 13012 Marseille, France. Contact: talonpel@proton.me · +33 6 97 13 12 41.
SIREN: [YOUR-SIREN]
VAT number: [YOUR-VAT-NUMBER]

2. PRODUCTS
We sell adjustable performance scrunchies and related hair accessories. All product descriptions, images, and specifications are provided in good faith but may vary slightly from the actual product due to screen color variations.

3. ORDERS
By placing an order, you make an offer to purchase. We reserve the right to refuse or cancel any order, including in cases of suspected fraud, pricing errors, or stock unavailability. You will be notified by email if your order is cancelled, and any payment will be refunded.

4. PRICES AND PAYMENT
All prices are displayed in the currency of your store and include applicable VAT. We accept payment via the methods listed at checkout. Payment is processed securely by Shopify Payments and our payment partners.

5. SHIPPING AND DELIVERY
See our Shipping Policy for delivery times, costs, and zones.

6. RETURNS AND WARRANTY
See our Refund Policy for details on returns, refunds, and our 100-Day No-Rip Warranty.

7. INTELLECTUAL PROPERTY
All content on this website (logos, text, images, designs) is the property of Tressa or its licensors. You may not reproduce, distribute, or use any content without our written permission.

8. USER CONDUCT
You agree not to use the website for any unlawful purpose, to attempt to gain unauthorized access, or to interfere with the website's operation.

9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Tressa shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

10. CONSUMER RIGHTS
These Terms do not affect your statutory rights as a consumer, including those under the French Consumer Code and EU consumer protection law.

11. GOVERNING LAW
These Terms are governed by French law. Any disputes will be subject to the jurisdiction of the courts of Marseille, France, unless mandatory consumer protection rules state otherwise.

12. DISPUTE RESOLUTION
If you have a complaint, contact us first at talonpel@proton.me. EU consumers may also use the European Commission Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. CHANGES TO THESE TERMS
We may update these Terms from time to time. The latest version will always be available on this page.

14. CONTACT
Tressa
13 Rue la Boétie, 13012 Marseille, France
talonpel@proton.me · +33 6 97 13 12 41